Discount codes are issued subject to availability and can be withdrawn without notice at any time. Only one discount may be used per order and terms apply. Unless stated otherwise, sales items are unlikely to be included in the promotion. Coals2U reserves the right to withdraw the offer at any time. See this page on the Coals2U website for further details.
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More information on Coals2U
Coals2U is a leading merchant for coal in the United Kingdom, specialising in making these coal fuels available for online or telephone shopping. Customers can shop in confidence and without any hassles.
They have a range of products guaranteed to meet your needs such as house coal brands, ecoals and smokeless fuels. They also cater to those who need wood pellets, charcoal, BBQ's, kiln dried logs as well as fuel storage solutions and accessories for the fireside.
Just have a look at their website to see what types of fuels they can provide you with. They have provided comprehensive information for their customers on every product on the website.
Why Should You Use Coals2U?
Here are the top five reasons why you should be shopping at Coals2U for your fuel needs.
- They make their own products. Unlike other companies that also sell fuel, Coals2U is one of those who manufacture their own fuel. Their manufacturing plant is located in Immingham. Having their own plant ensures that they create the highest quality fuel that is sure to heat your home.
- Frequent tests are being done to ensure the quality of the coals they sell. They have labs at their plant and they have an extensive process for testing their products. This is why they guarantee that what you are buying will live up to your expectations.
- Delivery is hassle free. There are so many stories out there where the coal ordered was just left outside of the home. With Coals2U, they make sure to do the heavy lifting. Whether you want your coal to be delivered straight to your shed or some other place, you are assured that the coal will not be left in front of your house.
- They have a technical team that is always ready to help. If you have problems with your appliances and fires, they can send a technical team to inspect your home. When they see that the fuel is the problem, they will replace the product for free.
- Coals2U will always be innovating. They continue to find the best ways to heat your home.
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You can also subscribe to their newsletter to get the latest news and exclusive offers straight to your inbox.
You may also want to read their Blog for other updates and information about fuel and other related products!
How to Order
There are two ways for you to order at Coals2U and that is through the phone, by speaking with one of their UK-based team on 0845 450 1474.
Of course, the easier way to order would be to use the website. All you need to do is look for the product that you'd like to order. Add this product to your basket and then simply follow the instructions until your order is completed and confirmed.
Don't forget to use your Coals2U voucher to get discounts on your order!
Once your order has been placed, Coals2U will make sure that your goods will be delivered within 5-7 working days. However, for some offers that are promotional or special, it might take up to 20 working days. When there will be a delay to your delivery, you will be informed by the customer service team.
Depending on the size of your order, the team will deliver your goods at the most suitable location. You can specify the place where you want your goods to be delivered in your property so it won't be a hassle for you to move them around.
For more information, you can read more about the Delivery Service here.
If you find that you are not satisfied with your purchased goods from Coals2U, you can return your order and get a full refund as long as you return it to them within 14 days. Make sure that you contact them ahead of time before your return and also remember that the goods should be returned to them in the original packaging. Coals2U will arrange a collection of the goods.
Your refund will be processed as soon as the goods returned has been processed at the Coals2U headquarters.
If you were not able to receive any goods within 14 days, you may cancel your order and you will be given a refund. The refund will be returned to your original mode of payment whether in your credit card or debit card. If you used vouchers to purchase from Coals2U, you will also be refunded in the form of vouchers.
For more information regarding returns and refunds, please read the Terms and Conditions.
Sample Coals2U Vouchers
- Save 20% off pod barbecue purchases when you use your Coals2U voucher.
- Use Coals2U voucher and get discounts, hidden sales and offers and promotions when you join Twitter!
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Call them: 0845 450 1474